Merkator Service Desk

Please contact the Merkator Service Desk for all your questions regarding our products, services or any other support needs.
Eagle and GeoMerk users are encouraged to search through our Knowledge Base (Search Articles) to find more information.

How to contact Merkator?

  1. Use the form below to send feedback.
  2. Send an e-mail to support@merkator.freshdesk.com
  3. Call the Merkator Service Desk Belgium at +32 2 3092 112
  4. Call the Merkator Service Desk Netherlands at +31 630381404

Availability and Time To Response

The Merkator Service Desk is by default available during office hours (9h00 to 17h00). The availability may differ in our agreed SLA.
The Time-To-Response depends on the priority asssigned to your issue, as defined in our SLA.