Quality and Information Safety

Quality and Information Security at Merkator Group

Our promise: always leading in quality and security

At Merkator Group, quality is at the heart of everything we do. We believe that sustainable and reliable solutions can only be achieved when our processes, products, and services meet the highest international standards. That’s why quality is a core value throughout our organization.

Certified according to ISO 9001 & ISO 27001

We are certified to ISO 9001 (Quality Management) and ISO/IEC 27001 (Information Security). These certifications demonstrate that we:

ISO 9001 (Quality Management) ensures the consistent quality of our products and services, and guarantees that our processes are efficient and customer-focused.

 

ISO/IEC 27001 (Information Security) protects IT systems and customer data according to international standards, ensuring secure and reliable information processes throughout our organization.

 

Building trust with international standards

By implementing these standards, we guarantee:

Consistent quality

We deliver products and services that meet the highest quality standards, ensuring our customers can always rely on dependable results.

Secure IT processes

Our IT systems and customer data are secured to the highest international standards, ensuring maximum safety and reliability.

Transparent operations

We organize our processes efficiently and transparently, ensuring our operations remain clear and accountable for customers and partners.

Innovation and sustainability

We continuously invest in improvement and innovation, operating sustainably and responsibly with respect for people and society.

Our philosophy: beyond certification

At Merkator, quality goes beyond certifications. It’s an integrated approach that brings together customer satisfaction, safety, information security, and sustainability. Our team continuously evaluates processes and IT systems, ensuring that we not only meet today’s requirements but are also prepared for tomorrow’s challenges.

Certification is not an endpoint, but a starting point for continuous improvement. With ISO 9001 and ISO 27001, we demonstrate that quality and security at Merkator are not empty promises, but part of our daily practice.

Vincent Maenhaut - COO Merkator NV & CFO Merkator Group

Reliability and trust

Our commitment to quality and certification—including ISO standards—provides customers with reliable and secure solutions. This strengthens our partners’ trust and underscores our reputation as an organization that takes quality and information security seriously.
Merkator Group: quality and IT security, measurable and guaranteed through certification—and proven in practice.