From Smart Cities to Global Operations

Eaglebe Evolves into the Ultimate Permit Operations Platform
Geplaatst op 29 December 2025 door Liesbeth De Ryck

Merkator Group is proud to announce the next strategic evolution of Eaglebe. Building on our market leadership in Belgium, we are expanding our horizon internationally and broadening our scope from a Smart City tool to a comprehensive Permit Operations Platform. 

For years, Eaglebe has been the gold standard for local governments in Belgium. With over 200 customers and 2 million processed requests, our platform has transformed how cities manage the public domain—prioritizing safety, streamlining communication, and ensuring faster delivery of permits. 

But the technology that makes Eaglebe powerful—our “Smart City Platform”—is capable of much more. Today, we are taking that proven foundation to the global stage. 

Introducing the Eaglebe Permit Operations Platform

We are shifting our definition from a "Smart City Platform" to a Permit Operations Platform.

Why? Because the challenges we solve for local governments are the same challenges faced by major international players in utilities, telecommunications, and infrastructure.

Whether you are a municipality in Flanders or a national utility provider abroad, the core needs remain:

Streamlined Processing

Automating the intake and validation of requests.

GIS Interpretation

Visualizing impact on a map to prevent conflicts. 

Advice Workflows

Gathering internal and external approvals efficiently.

Document Generation & Payment

Handling the administrative tail-end seamlessly.

By rebranding as a Permit Operations Platform, we are unlocking new use cases without changing the robust engine that our team has perfected. It is the same trusted tool, the same smooth onboarding, and the same powerful back-office—now applied to a world of new possibilities. 

First International Success: Digitizing NOC Workflows 

We are thrilled to confirm that our strategy is already delivering results. Eaglebe has signed its first international customer, selected specifically to digitize their NOC (Non-Objection Certificate) workflows. 

In many international markets, obtaining an NOC is a critical, often bureaucratic step for construction, utility work, or land development. By configuring the Eaglebe foundation to handle these complex approval chains, our new customer can rely on a platform that has already supported millions of requests. 

This milestone proves that our technology is not just “local government software”—it is an enterprise-grade workflow automation engine capable of handling high-stakes international permit operations. 

"We are configuring the Eaglebe NOC workflows using the same Eaglebe foundation, so the customer can rely on the powerful platform that supported millions of requests already." 

Luc De Heyn - CCO Merkator

Why This Matters? 

This move signals a massive expansion of our potential. We are no longer limited by the number of municipalities in a specific region. We are offering now a solution in the global digital permit management and workflow automation space. 

For the Eaglebe team, this is a testament to our hard work. We haven’t just built a tool for cities; we have built a world-class operational platform that is ready to travel.  

Is Your Workflow Ready for Eaglebe?

Eaglebe is designed for any organization—public or private—that manages complex approval, permit, or certification processes. If you’re facing slow approvals, limited geospatial insight, fragmented communication, or manual paperwork, it’s time to digitize your operations.

Discover how Eaglebe can streamline your workflow.

Fill out the form to the right, and our Merkator team will contact you to explore your needs and show how Eaglebe can make a difference.